Privacy Policy

1. What we collect

When you use our Estimate tool, Request a Sample form, or contact us, we may collect your name, email address, company name, country, phone number (optional), and the product details you select or send us. Our site may also collect basic technical data (such as browser type and pages visited) through cookies or analytics.

We may also collect publicly available business contact information (such as name, job title, company, and business email) from company websites, trade show directories, and professional networks to contact businesses about our services. If you ask us to stop, we remove you from our list promptly.

2. How we use it

We use your information to respond to your inquiry, prepare estimates and samples, communicate about a potential project, and improve our website. We send newsletters or catalog updates only if you opt in, and every marketing email includes an unsubscribe link.

3. Sharing

We do not sell your personal information. We share it only with service providers who help us run our business (such as website hosting (Framer), email, and shipping providers) and, where needed for your project, with our manufacturing partner under confidentiality obligations. We may disclose information if required by law.

4. International transfer

We are based in the Republic of Korea. Your information may be processed and stored in Korea and in other countries where our service providers operate.

5. Retention

We keep inquiry information for up to 3 years after our last contact, unless a longer period is required for business records or by law. We then delete it.

6. Your choices and rights

You may ask to access, correct, or delete your personal information, or withdraw consent to marketing at any time, by emailing us. Residents of California and Canada may have additional rights under local law, and we will respond to such requests as required.

7. Security

We use reasonable measures to protect your information, but no method of transmission over the internet is completely secure.

8. Contact

Labspire, Republic of Korea

Privacy contact: Labspire (hello@labspire.co.kr)

Email: hello@labspire.co.kr